WhatsApp for restaurants: orders, support and notifications
Configure connected messaging channels and review delivery status.
What you can manage in Bocadium
Configure connected messaging channels and review delivery status. This workflow supports real restaurant, cafe and bar operations. Check your branch, access role and enabled plan features first.
The steps explain Bocadium features; they do not automatically change orders, confirm payments or perform transactions.
Step-by-step instructions
- 1
Verify the restaurant phone number and connected messaging integration.
- 2
Check which types of customer notifications are enabled in Bocadium.
- 3
Confirm contact permission and the recipient's verified phone number.
- 4
Send a test message only to an authorized contact.
- 5
Review delivery failures and message status before claiming success.
Checks and common mistakes
Saved records do not necessarily prove payment, delivery or fulfillment. Verify the workflow state.
- Always confirm the restaurant, branch and person performing the action.
- Do not modify real transactions during a training exercise.
Frequently asked questions
Can I replay a tutorial? Yes. The Help icon offers the walkthroughs authorized for your role.
Why is this feature missing? Check your subscription, assigned role and current branch.