Restaurant bookings: waitlists, cancellations and no-shows
Handle reservation changes, waitlists and no-show follow-ups.
What you can manage in Bocadium
Handle reservation changes, waitlists and no-show follow-ups. This workflow supports real restaurant, cafe and bar operations. Check your branch, access role and enabled plan features first.
The steps explain Bocadium features; they do not automatically change orders, confirm payments or perform transactions.
Step-by-step instructions
- 1
Open Reservations and verify the actual table capacity for the service.
- 2
Check booking date, seating time, party size and confirmation status.
- 3
If full, inspect the waitlist and offer available alternatives.
- 4
Record verified cancellations and no-shows, not assumed absences.
- 5
Reconcile table occupancy and check that notifications were sent.
Checks and common mistakes
Saved records do not necessarily prove payment, delivery or fulfillment. Verify the workflow state.
- Always confirm the restaurant, branch and person performing the action.
- Do not modify real transactions during a training exercise.
Frequently asked questions
Can I replay a tutorial? Yes. The Help icon offers the walkthroughs authorized for your role.
Why is this feature missing? Check your subscription, assigned role and current branch.