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Orders and sales8 min read

Restaurant delivery orders: tracking couriers and fulfillment

Track delivery orders from acceptance to confirmed delivery.

What you can manage in Bocadium

Track delivery orders from acceptance to confirmed delivery. This workflow supports real restaurant, cafe and bar operations. Check your branch, access role and enabled plan features first.

The steps explain Bocadium features; they do not automatically change orders, confirm payments or perform transactions.

Step-by-step instructions

  1. 1

    Open Orders and inspect incoming requests by delivery channel.

  2. 2

    Verify items, address, fees and delivery instructions with the order.

  3. 3

    Coordinate preparation with the kitchen and assign an available courier.

  4. 4

    Record each actual delivery status change during fulfillment.

  5. 5

    Confirm completed delivery and reconcile collected payment before closing.

Checks and common mistakes

Saved records do not necessarily prove payment, delivery or fulfillment. Verify the workflow state.

  • Always confirm the restaurant, branch and person performing the action.
  • Do not modify real transactions during a training exercise.

Frequently asked questions

Can I replay a tutorial? Yes. The Help icon offers the walkthroughs authorized for your role.

Why is this feature missing? Check your subscription, assigned role and current branch.