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Module guide
Orders & Delivery
Manage all your sales channels: delivery, takeaway, marketplace, with real-time tracking.
The Orders & Delivery module centralizes the management of all incoming orders, regardless of channel. From the main dashboard, the team can view and manage delivery, takeaway, marketplace, and in-person orders.
The kitchen view shows pending orders with their preparation status in real time. For delivery, driver tracking with arrival estimation is included. Incidents are logged and categorized for later analysis.
You can also manage scheduled orders and maintain a complete driver registry with their settlements. The system integrates with multiple external delivery platforms.
What is included
Order dashboard with filters by channel, status, and date
Kitchen view with pending and in-progress orders
Delivery management with driver assignment
Real-time order tracking for the customer
Incident management (delays, errors, complaints)
Scheduled orders with confirmation and reminders
Driver management with availability and performance
Driver settlements with commissions and payments
Benefits
Centralize all sales channels on one dashboard
Improve customer satisfaction with real-time tracking
Reduce errors with an organized kitchen flow
Optimize delivery logistics with driver management