WhatsApp Bot

Serve your customers via WhatsApp with automated conversations, orders, reservations, and queries.

Back to Features

The WhatsApp Bot module turns WhatsApp into a complete sales and customer service channel for your restaurant. The intent engine uses AI to understand what the customer wants and respond accurately.

Your customers can place orders directly via WhatsApp, check the menu, make reservations, track their order status, and give feedback — all without leaving the messaging app.

The bot is easily configured with business hours, linked menu, delivery policies, and custom responses. Conversations are recorded for analysis and follow-up.

Included Features

7 features
Automated conversations with AI-powered intent engine
Complete orders via WhatsApp (selection, payment, confirmation)
Reservations via WhatsApp (date, time, party size)
Menu queries with photos, prices, and availability
Real-time order tracking
Service feedback and rating
Intent engine with natural language understanding

Key Benefits

1

Serve your customers 24/7 without additional staff

2

Increase orders with a familiar sales channel

3

Improve satisfaction with fast and accurate responses

4

Reduce staff workload with automation

Related Modules